Shipping policy

Last Updated: Jan 1, 2026

 

Thank you for shopping with TheCreepyCaps.com. Below you’ll find important information about how and when your order will ship.

 

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

During high order volume periods, processing times may be slightly extended.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:


  • Standard Shipping (U.S.): 3–7 business days
  • Expedited Shipping (U.S.): 2–3 business days (if available at checkout)
  • International Shipping: 7–21 business days (varies by destination)

Delivery times are estimates and are not guaranteed.

Shipping Carriers

We ship orders using trusted carriers such as USPS, UPS, or FedEx, depending on package size, weight, and destination.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 24 hours to update.

International Shipping

TheCreepyCaps.com is not responsible for customs fees, import taxes, or duties required by your country. These fees are the customer’s responsibility.

International shipping times may vary due to customs processing.


Shipping Address Accuracy

Please ensure your shipping address is correct before completing checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.


Lost, Stolen, or Damaged Packages

TheCreepyCaps.com is not responsible for lost or stolen packages confirmed delivered by the carrier.

If your package arrives damaged, please contact us within 5 days of delivery with photos of:


  • The damaged item
  • The packaging
  • The shipping label

We will work with you to resolve the issue.

Delayed Orders

We are not responsible for shipping delays caused by:


  • Carrier delays
  • Weather
  • Customs processing
  • Incorrect shipping information
  • High shipping volume periods

 

If you have questions about your order or shipping, please contact us at:

Email: support@thecreepycaps.com